Help and Support
We're here to help. Find quick answers or contact us directly.
Account & refunds
Create/restore accounts and refunds are handled in the mobile app.
To create an account or request refunds, use the LinkC mobile app. For other questions, email support.
Frequently Asked Questions
Quick answers to the most common questions.
How do I reserve a locker?⌄
Open the LinkC app, choose a location, select duration, and confirm. You'll get a confirmation when reserved.
How do I unlock the locker?⌄
Go to "My Reservations" in the app and press "Unlock" when you are at the locker.
What happens if I forget to pick up my items?⌄
You'll get reminders via push/SMS. After expiration, a short extended pickup may be given. Contact support if you need more time.
Can I extend my reservation?⌄
Yes, extend an active reservation in the app if the locker isn't reserved after your period.
How do I get a refund?⌄
Email support@linkc.io with your reservation number. Technical errors normally result in a full refund.
Can I share access with others?⌄
Yes. Share access to a reserved locker with other LinkC users; they'll get a notification and can unlock via their app.
What can I store?⌄
Personal belongings, documents, and packages. Illegal, dangerous, or flammable items are prohibited.
Are my belongings insured?⌄
Have your own insurance for valuable items. Our liability is limited per our terms.
Contact us
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